Profile
Legal Structure
Shaheen Insurance Company Limited ('Shaheen Insurance' or 'the Company') is incorporated as a public listed company, listed on PSX, since Mar-95.
Background
The Company obtained the certificate for commencement of business in Jul-95. It was registered with the Controller of Insurance in Nov-95. Shaheen Insurance, historically, was a largely equal joint venture of Hollard Insurance (South African based company), First Capital Group (FCG) and Shaheen Foundation PAF
Operations
The Company operates as in conventional insurance along with providing window takaful insurance services. Within both, Shaheen Insurance is mainly engaged in underwriting of fire, marine and aviation, motor and accident/health segments; While engineering, travel, personal line, bond and crop insurance are clubbed under miscellaneous segment. The Company operates through a network of thirteen (13) branches across Pakistan.
Ownership
Ownership Structure
The Company is majorly owned by Shaheen Foundation (~69.9%), followed by Foreign & Joint Stock Companies (17.7%), Central Non-Public Fund PAF (4.0%) and General Public (8.2%).
Stability
Ownership of the Company seems to remain stable; as majority of the holding lies with the Foundation.
Business Acumen
Shaheen Foundation PAF, established in 1977, promotes welfare activities for serving & retired PAF personnel and Martyrs through the creation of income and employment-generating activities. The sponsors of the Company has diversified interests in aviation, textile, trade, real estate and insurance sectors.
Financial Strength
The Company's strength is attributed to its sponsorship by Shaheen Foundation, providing strong backing.
Governance
Board Structure
Overall control of the Company vests in eight-member Board, comprises of two Independent Directors, one Executive and five Non-Executive Directors.
Members’ Profile
Chairman of the Board, AVM Junaid Ahmed Siddiqui (Rtd.) has served the PAF for more than 35 years and has held various Command and Staff appointments. Ms. Farah Azeem and Mr. Jehangir Shah has been associated with the Company for three years and serves as an Independent Director. Other Members on the Board carry diversified experience. The Board houses retired PAF personnel and business professionals who have served at leading positions.
Board Effectiveness
The Board met four times during the year. The Board is assisted by three committees namely: i) Audit Committee, ii) Investment Committee and iii) Ethics, Human Resource & Remuneration Committee. Attendance during BoD and Committee meetings remain substantial with minutes being adequately maintained
Transparency
The External Auditors of the Company M/s BDO Ebrahim & Co., Chartered Accountants expressed an unqualified audit report on the financial statements of CY24. The firm is QCR rated and on SBP's panel in category "A"
Management
Organizational Structure
The Company operates through six departments: Operations- Underwriting and Reinsurance, Claims, Sales and marketing, Finance and Accounts, I.T, and Human Resource (HR&R) and Administration. Each department's Head reports to the CEO, who then reports to the BoD. However, the Head of Internal Audit and HR&R reports functionally to the respective BoD committees and administratively to the CEO.
Management Team
The Company has a qualified and experienced management team. Mr. Syed Rizwan Akhtar serves as the CEO of the Company since Oct-21. Mr. Rizwan Akhtar has been involved in the insurance sector for more than two decade. Mr. Nisar Ahmad Almani serves as the CFO. Mr. Nisar is an FCA and holds an experience of more than 22 years and he is associated with the Company since 2014. The CEO along with CFO, makes pertinent decisions at a strategic level.
Effectiveness
The management is facilitated by four management committees, namely: Underwriting, Re-Insurance & Co- insurance, Claim Settlement, and Risk Management & Compliance Committees. These committees meet on quarterly basis or whenever need arise.
MIS
The system comprises a centralized database and web based front-end for development and reporting. The system assigns authority levels to its users and enforces strict compliance with internal procedures. IT system supports Head Office operations as well as remote users provide real-time updates.
Claim Management System
Claims processing is centralized for better control and efficiency, with branches sending daily claim intimation reports to the Head Office, where all claims are paid. Intimation can be done via mail or telephone.
Investment Management Function
The Company has a documented Investment Policy Statement (IPS) approved by BoD that provides guidelines, execution structure and sets benchmarks for each type of investment. Investment performance is evaluated by the Investment Committee every quarter.
Risk Management framework
The management, in line with efforts to standardize processes and improve controls, has developed detailed underwriting manual that has been implemented in all branches. All specialized risks are defined separately for various classes of risks, are referred to the Head Office for approval.
Business Risk
Industry Dynamics
The General Insurance industry had a total size of PKR 214bln during CY24 (CY23: PKR 188bln), exhibiting a growth of ~14%, in terms of GWP.
The industry reported a growth of ~70% in underwriting profits (CY24: PKR 12.2bln, CY23: PKR 7.2bln). The net income of the industry also experienced an increase of
~33% to PKR 24bln during CY24 (CY23: PKR 18bln). The industry's overall outlook remains stable with substantial liquidity available with players.
Relative Position
Shaheen Insurance falls among small sized players in the general insurance industry with ~1% market share.
Revenue
Shaheen Insurance operates in conventional (~93%) and window takaful (~7%). During CY24, the Company underwrote GPW (conventional + takaful) of ~PKR 1,578mln (CY23: ~PKR 899mln), witnessing a substantial increase mainly triggered from the conventional side. On the segment level, Fire holds the highest share of ~27%, followed by Motor (~24%), Marine (~22%), Accident and Health (~15%) and Misc (~11%). During 1QCY25, the Company reported GPW of PKR 521mln.
Profitability
During CY24, the Company's underwriting performance witnessed significant improvement and reported underwriting results of ~PKR 94mln (CY23: ~PKR 40mln). Improvement in underwriting performance is primarily owing to improved topline performance. Whereas, the Company's bottom line was supported by healthy investment income and it reported a PAT of ~PKR 190mln during CY24 (CY23: ~PKR 134mln). The underwriting results during 1QCY25 were reported at PKR 37mln, with a bottomline of ~PKR 44mln.
Investment Performance
The Company has maintained a healthy investment book, clocking in at ~PKR 1,325mln as at CY24 (CY23: ~PKR 1,187mln) and generated investment income of ~PKR 109mln during CY24 (CY23: ~PKR 123mln). Investment book is majorly concentrated with risk-free Equity Instruments (~32%), followed by Government Securities (~31%), Cash & Bank Balance (~25%), and Investment Properties (~13%). As at 1QCY25, the investment book stands at PKR 1,344mln generating an income of PKR 13mln.
Sustainability
Shaheen Insurance's IFS rating is backed by improvement in the equity
base. Moreover, a formal equity injection plan has been undertaken by the
management; adherence to which remains important. Demonstrated support from the
sponsor, i.e., Shaheen Foundation, along with disciplined financial management,
adds the requisite cushion. This, along with a sound governance framework and
better managerial practices, bodes well for the Company.
Financial Risk
Claim Efficiency
As of CY24, the Company's claims outstanding days increased to ~162 days (CY23: ~141 days) due to increased outstanding claims (CY24: ~PKR 221mln, CY23: ~PKR 180mln). The claims liquidity ratio (claims to liquid investments) fell to ~45.6% as of CY24 (CY23: ~52.1%). Additionally, the commercial efficiency ratio improved to ~1.8x as at CY24 (CY23: ~1.2x). The claims liquidity ratio for 1QCY25 is 71.4%.
Re-Insurance
On the basis of excess of loss (XOL), the Company has secured reinsurance arrangements with reputed re-insurers including Trust Re, Labuan Re, Pak Re, Saudi Re, Kenya Re, and Tunis Re, etc.
Cashflows & Coverages
The Company witnessed a strained liquidity profile, with its liquidity coverage ratio (liquid assets/ net insurance & takaful claims) falling to ~2.3x as of CY24 (CY23: ~5.4x) due to increased pressure from claims. The Company has maintained a robust investment book with liquid assets of ~PKR 1,156mln as of CY24 (CY23: ~PKR 1,020mln) with increased investment in equity instruments and government securities. As of 1QCY25, the liquidity coverage ratio stands at ~1.5x.
Capital Adequacy
The Company has a paid-up capital amounting to PKR 645mln as at CY24, meeting the existing MCR as per SECP. However, the Company will need to increase its paid-up capital to meet the new MCR of ~PKR 2bln by 2030. The Company possesses an equity base of ~PKR 1,036mln as of CY24 (CY23: ~PKR 860mln). As at 1QCY25, the equty base in ~PKR 1.087mln and the Company has an equity injection plan of ~PKR 161mln, making the capital ~PKR 806mln by CY25. Additionally it has devised a phase wise plan to meet the new MCR requirement of PKR 2bln by 2030.
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