Profile
Legal Structure
TPL Insurance Limited was incorporated in Pakistan in 1986 as a public limited company under the Companies
Ordinance, 1984 (now the Companies Act, 2017). The Company is listed on the Pakistan Stock Exchange Limited.
Background
The Company commenced operations in 2005 as Pakistan's first direct insurance provider. In 2006, it established
an auto dealership network, achieving PKR 100mln in premiums. By 2009, the Company had expanded through a
nationwide branch network, and in 2011, it grew to over 100 employees, secured a listing on the Pakistan Stock
Exchange, and surpassed PKR 500mln in premium. The Company ranked among Pakistan's top 10 insurers in 2012,
and in 2014, it launched Window Takaful operations, achieving PKR 1bln in premiums. By 2015, it had become the
third-largest motor insurer, serving over 100,000 retail and corporate customers. In 2016, the Company diversified
into fire, marine, and commercial lines, with premiums reaching PKR 2bln. This was followed by the launch of a
digital sales platform in 2017 and Pakistan's first self-survey app in 2018. In 2019, the Company introduced
Drive Pro, Pakistan's first telematics-based auto insurance solution, alongside agri insurance. Operational efficiency
improved in 2020 through motor claims digitization, WhatsApp-based customer facilitation, and ISO 9001:2015
certification. In 2021, the Company secured equity investment from DEG, Germany, and launched Pakistan's first
lifestyle insurance app. In 2022, it received a capital injection from Finnfund, introduced Platinum Drive (a premium
telematics insurance product), entered the metaverse as Pakistan's first insurer, and launched Buy Now Pay Later
insurance, surpassing 400,000 app downloads.
Operations
The Company operates in both Conventional and Takaful segments, offering a diversified product portfolio that includes Auto, Fire, Marine, Health, Home, Travel, Mobile, Cyber Risk, Engineering, Agriculture, and other miscellaneous lines. Its operations are supported by a network of six branches across Pakistan, including the Head Office in Karachi. The principal office of the Company is located at: 29th Floor, Sky Tower A, East Wing, Dolmen City, HC-3, Abdul Sattar Edhi Avenue, Block 4, Clifton, Karachi, Pakistan.
Ownership
Ownership Structure
The Sponsors own a major stake of ~54.5%, through TPL Corp Limited (~53.81%). and TPL Holdings (~0.73%).
Foreign companies hold ~32.9% of the Company's shares, with prominent shareholdings held by DEG - Deutsche
Investitions- und Entwicklungsgesellschaft MBH (~15.85%) and Finnish Fund for Industrial Cooperation Limited.
(~17.00%). The remaining stake (~12.6%) is held by mutual funds, individuals and others.
Stability
The ownership restructuring process is currently underway, with Jazz International Holding Limited expected
to acquire a significant stake in the Company. This transaction is anticipated to enhance the ownership framework
and improve its overall stability.
Business Acumen
The Sponsors' strong expertise and insights, backed by a diversified portfolio of subsidiaries, have contributed to
sustained growth despite multiple economic cycles.
Financial Strength
The financial strength of TPL Insurance is underpinned by the strong financial muscle of its sponsoring group,
which provides continued support to the Company. Several entities operate under the umbrella of TPL Corp,
including TPL Trakker, TPL e-Ventures, Abhi Microfinance Bank, TPL Properties, TPL Property Management (Pvt.)
Limited, TPL Developments (Pvt.) Limited, TPL Logistic Park (Pvt.) Limited, TPL REIT Management Company
Limited, and TPL Investment Management Limited.
Governance
Board Structure
Overall control of the Company's Board is vested in eight members, including the CEO. The Board comprises three
non-executive directors, two independent directors (including female representation), two nominated directors, and executive director each. The composition reflects a strong governance framework. The Board is chaired by Mr.
Jameel Yusuf Ahmed S. St.
Members’ Profile
The Chairman, Mr. Jameel Yusuf Ahmed S. St, is a seasoned businessman and the founding Chairman of the Citizen
Police Liaison Committee (CPLC). He served as Chairman of the CPLC from 1989 to 2003. Currently, he is the
Chairman of TPL Corp and holds a directorship at the Asia Crime Prevention Foundation (ACPF). He has also been a
member of the Advisory Council of the Fellowship Fund for Pakistan (FFFD) since 2004. Mr. Ali Jameel holds a
Bachelor's degree in Economics from the London School of Economics. He is an Associate Member of the Institute
of Chartered Accountants in England and Wales, having qualified with KPMG Peat Marwick in London. He serves
on the boards of several entities, including TPL Investment Management Limited, TPL Life Insurance Limited, TPL
Properties Limited, and TPL REIT Management Company Limited. Mr. Muhammad Aminuddin qualified as a
Chartered Director in 2018, a corporate governance certification under the Royal Charter, and is a Fellow of the
Institute of Directors, UK. He has served as CEO of United Bank UK and as Deputy CEO and Executive Director of
IGI Life Insurance Limited. He has also held senior roles at ABN AMRO and RBS within the Global Commodity
Finance, Financial Institutions, and Capital Markets groups. Ms. Naila Kassim holds a Bachelor of Science degree
with a major in Marketing from Southeastern University, Washington, D.C. She has served as Group Head of HR &
Communications at Engro Group and worked with Intel Corporation to promote technology usage and IT
penetration in Pakistan and Thailand. Mr. Rana Assad Amin holds a Master's degree in Project Management from
Miilardalen University, Sweden, and an MBA from the University of Bradford, UK. He also holds degrees in LLB
(Law) and M.A. in Political Science from the University of the Punjab. He has over 35 years of experience in public
service, having served in key positions in the Government of Pakistan. Ms. Ayla Majid is an Eisenhower Global
Fellow (2021) and serves as Vice President of the Association of Chartered Certified Accountants (ACCA). With
over a decade of governance experience, she sits on several local and international boards, including Government
Holdings, Siemens Pakistan Engineering, and Abbott Laboratories (Pakistan) Limited. Mr. Benjamin Brink studied
Banking & Finance at the University of Applied Sciences in Cologne. He has over 20 years of experience in the
German banking industry and, as Vice President of DEG, has been covering clients in Asia since 2010. Mr. Aqueel
Merchant possesses over 30 years of experience in professional services, primarily in consulting. His expertise
spans banking and financial services, FMCGs, manufacturing, development, and government and public sector
clients across Pakistan, Afghanistan, the UK, and the Middle East.
Board Effectiveness
In line with corporate governance best practices, the Company has established a robust Board
committee structure
to support effective oversight and decision-making. The Board has four committees:
the Ethics, HR, Remuneration and Nomination Committee, chaired by Ms Naila Kassim, the Investment
Committee, chaired by Mr. Muhammad Ali Jameel; and the Audit Committee & Compensation Committee, both chaired by Mr. Aqueel Merchant. During CY25, five meetings of the Board of Directors were held,
with consistently high attendance by all members, reflecting their strong commitment and active oversight.
Transparency
Grant Thornton Anjum Rahman Chartered Accountants have been appointed as the external auditors of the
Company and are classified in "Category A' on the State Bank of Pakistan panel of auditors. The auditors have
expressed an unqualified opinion on the financial statements for the period ended December 31, 2025. The
Internal Audit Function ("IAF"), comprising the Chief Internal Auditor ("CIA"), Mr. Hashim Sadiq, Manager, and
supporting staff, maintains a direct reporting line to the Board Audit Committee ("the Committee"), ensuring independence in accordance with the requirements of the Code of Corporate Governance (CCG). Furthermore, the CIA's dual role as Secretary to the Committee, along with consistent attendance at all quarterly meetings, reflects
strong coordination and effective communication between the IAF and the Committee.
Management
Organizational Structure
The Company maintains a well-defined organizational framework divided into six departments, namely: (i)
Underwriting, (ii) Claims, (iii) Sales, (iv) Operations, (v) Finance, and (vi) Digital Department. The HoD reports directly
to the CEO, who then reports to the BoD. However, the Head of Internal Audit and HR administratively reports to
the CEO and functionally reports to their respective BoD Committees.
Management Team
The Company's senior management comprises seasoned professionals with extensive experience. The CEO, Mr.
Muhammad Aminuddin, qualified as a Chartered Director in 2018, a corporate governance certification granted
under the Royal Charter, and is a Fellow of the Institute of Directors, UK. He has previously served as CEO of United
Bank UK and as Deputy CEO and Executive Director of IGI Life Insurance Limited. He has also held senior positions
at ABN AMRO and RBS within the Global Commodity Finance, Financial Institutions, and Capital Markets groups.
The Chief Financial Officer, Mr. Yousuf Zohaib Ali, has been associated with the Company since October 2020 and
possesses over two decades of professional experience. He is supported by a team of qualified professionals.
Going forward, a restructuring of the management team is anticipated in light of the ownership transition.
Effectiveness
The Company has established four management committees to support effective operational oversight and risk
management: (i) Underwriting Committee, (ii) Reinsurance and Co-insurance Committee, (iii) Claims Settlement
Committee, and (iv) Risk Management and Compliance Committee. Each committee is chaired by an independent
director, ensuring objectivity and strong governance. The committees convene on a quarterly basis to review
performance, assess key risks, and support informed decision-making in their respective areas of responsibility.
MIS
The Management Information System (MIS) generates comprehensive monthly reports for the Board of Directors,
while also providing management with structured and sophisticated tools to support decision-making and improve
oversight. During the period under review, the Company undertook several initiatives aimed at enhancing
automation, improving reporting efficiency, and strengthening operational controls. Key initiatives included CDC
integration, deployment of the Surveyor App, core third-party system integrations, rollout of Titania,
implementation of automated MIS reporting, development of the Financial Guarantee Module, enhancements to
the Reinsurance Module, integration of PayFast and HBL 1Bill, improvements to the IMS for motor claims, and
implementation of HubSpot for sales and customer lifecycle management.
Claim Management System
Claims approval is centralized at Head Office. Upon receipt of a verbal claim intimation, the Loss Executive or
agent (Call Center) records the incident in the Claim Intimation Slip (CIS). Intimations may be received through the
Company's 24/7 call center, Trakker Business Partners (TBPs) (i.e., TPL's dealers), or directly via the Claims
Department.
Investment Management Function
The Committee is responsible for overseeing the investment and reinvestment of funds while ensuring adequate
solvency in accordance with the Insurance Ordinance 2000, applicable SECP regulations. It monitors fund
management through periodic reports and discussions with investment staff, focusing on key performance drivers
such as asset allocation and investment strategy. Investment performance is assessed by comparing actual
returns with Board- or Committee-approved benchmarks while ensuring compliance with established policies and
risk limits. Additionally, the Committee periodically evaluates its own performance and reports the results to the
Chairman of the Board.
Risk Management framework
The Company has established a comprehensive risk management framework to identify, assess, and mitigate a
broad range of risks, including but not limited to insurance, financial, credit, operational, regulatory, technology
and cyber, people and HR, environmental, reputational, and group level risks that may impede the achievement of
its business objectives and plans. The Company's CRM policy outlines a systematic risk management methodology
comprising the following phases: (i) Risk Assessment (including risk identification, risk analysis, and risk
evaluation), (ii) Risk Treatment, and (iii) Review, Monitoring, and Reporting.
Business Risk
Industry Dynamics
Pakistan's general insurance sector remains competitive and fragmented, with growth still anchored in the
eon ef1!'ona segment and a gradually expanding takaful footprint. Large insurers continue to dominate through
scale, diversified underwriting portfolios, and stronger investment income buffers, while smaller players operate in
~aicbe segments. During 9MCY25, industry Gross Premium Written (GPW) marginally declined to - PKR 170bn
(9MCY24: - PKR 171bn; -0.6% YoY), indicating subdued topline momentum. Profitability weakened materially, as
underwriting results fell - 50% YoY to -PKR 4.8bn, reflecting heightened claims pressure and underwriting strain
amid inflationary conditions. Additionally, a -16% YoY decline in investment income, driven by monetary easing, further compressed overall earnings. Going forward, sector dynamics are expected to remain sensitive to claims
volatility, pricing discipline, and reinsurance structures. However, emerging factors may provide selective support:
heightened geopolitical risks (e.g., USA-Iran tensions) could drive demand in the marine segment, while regulatory
enforcement- such as mandatory third-party motor insurance in Sindh-may support premium inflows. Low
penetration levels and increasing digital adoption continue to define the medium-term growth and transformation
trajectory.
Relative Position
With a market share of ~2.7% as of CY25, TPL Insurance Limited falls in the mid-tier of the respective universe.
Revenue
In CY25, the Company's consolidated gross written premium (GWP) increased to PKR 5.7bln (CY24: PKR 5.0bln),
reflecting a strong year-on-year growth of ~15%, primarily driven by a significant increase in premiums from
Window Takaful Operations (CY25: PKR 3.3bln; CY24: PKR 2.5bln). The revenue mix remains concentrated, with the
Motor segment contributing ~70% to total GWP. Marine and Miscellaneous segments recorded robust growth of ~47% and ~85%, respectively. Conversely, premiums from the Fire & Property and Health segments contracted by ~35% and ~20%, respectively. Overall, growth momentum is supported by ongoing product diversification
initiatives and healthy expansion across the Agriculture, Travel, Pet (Pawsurance), Solar, and Titania products.
Profitability
In CY25, the Company's underwriting profit reflected a sizable improvement at PKR 88mln compared to PKR 37mln
in CY24. The Motor and Miscellaneous segments reported growth of ~161% and ~389% in underwriting results,
respectively. Management maintained strong reinsurance discipline in the Motor segment, while increased market
penetration from microinsurance products supported profitability in the Miscellaneous segment. Conversely, the
underwriting profit from Fire & Property and Marine declined by ~66% and ~83%, respectively. Non-core income of PKR 207mln provided a cushion to the bottom line; however, this was partially offset by higher other expenses.
Consequently, the PAT improved to PKR 48mln (CY24: PKR 21mln).
Investment Performance
The Company's investment book recorded a modest increase to PKR 4.7bln in CY25 (CY24: PKR 4.5bln), despite the
strategic divestment of its stake in TPL Properties. The portfolio remains largely concentrated in deposits,
comprising ~93.28% (including window takaful) at PKR 4.4bln. This is followed by government securities (~5.36%)
comprising Pakistan Investment Bonds (PIBs), with a marginal allocation to equity instruments and mutual funds
(~1.36%).
Sustainability
On the sustainability front, the management continues to diversify its product portfolio, with a particular focus on
microinsurance offerings, while simultaneously strengthening its digital distribution footprint through strategic
partnerships with platforms such as Sastaticket and InsureMart. These initiatives enhance customer reach,
improve financial inclusion, and support scalable, long-term growth through more efficient and technology-driven
distribution channels.
Financial Risk
Claim Efficiency
In CY25, the Company's claims outstanding days improved to 121 days (CY24: 149 days), indicating enhanced
efficiency in claims processing and settlement. Despite this operational improvement, the overall claims ratio
increased to ~50% (CY24: ~48%), reflecting a 2% rise on a year-on-year basis. Segment-wise, the sharp escalation
in the Fire and Property claims ratio to ~86% compared to ~21% as of CY24 stands out, suggesting the occurrence
of sizable or more frequent loss events, which weighed on underwriting performance. The Health segment
remained elevated at 96%, indicating sustained pressure from claims. In contrast, the Motor segment reported a
relatively moderate claims ratio of ~46%, supported by improved underwriting discipline and reinsurance
arrangements. While Marine (~18%) and Miscellaneous (~20%) segments continued to exhibit controlled claims.
Re-Insurance
The Company maintains established relationships with a diversified panel of reputable reinsurers across both its
conventional and takaful operations. This panel includes Hannover Re (A+ by S&P), Saudi Re (A- by S&P), PRCL (A
by VIS), SAVA Re (A+ by S&P), Labuan Re (A- by A.M. Best), Singapore Re (A by A.M. Best), Kenya Re (B by A.M.
Best), and Oman Re (BBB- by Fitch. During the period, the Company undertook a review of its reinsurance program
with an emphasis on enhancing treaty capacities. As a result, conventional treaty limits for the Fire and
Engineering catastrophe excess of loss capacity were increased by up to 200%. Similarly, within the takaful
portfolio, treaty capacities for the Fire and Marine segments were strengthened by 43% and 50%, respectively.
Cashflows & Coverages
In CY25, the Company's liquid assets surged by 4% on a year-on-year basis, clocking at PKR 4.7bln (CY24: PKR 4.5bln). The Company's liquid assets to net insurance premium ratio declined to 108% (CY24: 129%), primarily due
to a higher net insurance premium base during the period, despite a stable/liquid asset position. Similarly, the ratio
of liquid assets (net of borrowings) to outstanding claims, including IBNR also decreased to 338% (CY24: 391%).
Capital Adequacy
The Company's Minimum Capital Requirement (MCR) remains comfortably above the regulatory threshold,
indicating a strong capital adequacy position. During the period under review, the Company's equity base
witnessed a marginal increase to PKR 2.78bln (CY24: PKR 2.75bln). Liquid investments to equity improved to 168%
(CY24: 164%), underscoring enhanced financial flexibility and a stronger capacity to absorb potential shocks.
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